MAX has a proven track record monitoring some of the largest poker/slot machine jurisdictions globally.
We successfully operate under many Australian state governments regulatory environments, across an array of gaming machine systems and protocols with our MAXsys 2.0 product.
Adept in meeting the demands and requirements of a highly regulated environment, MAX is a key partner in the Australian and International gaming industry landscape. We are committed to providing a modern infrastructure with a steadfast commitment to both quality and compliance.
MAX offers gaming venues a suite of high quality, innovative product sets - including regulated machine monitoring, value added services and venue hardware.
In Australia, we currently operate in NSW, Queensland, Victoria and the Northern Territory.
We also offer our venue customers a wide variety of value added services, including; loyalty systems, jackpots, benchmark reporting and 3rd party system integration, kiosks, cashier and cash redemption equipment.
We provide our monitoring customers the largest and most reliable machine monitoring infrastructure, across the largest machine bases globally, with benchmark standards of 99.9% machine uptime.
We currently successfully monitor over 130,000 machines in Australia.
MAX owns and operates one of the largest data networks in Australia with monitoring capabilities that operate under multiple protocols, whilst meeting the complex requirements of State by State licencing regulations.
Our reporting products give our customers the ability to see the most accurate representation of gaming machine performance. We provide reporting access through secure web access on both desktop and mobile devices.
Our venue by venue data capabilities provide the most powerful benchmarking tools in the industry.
For more than 15 years MAX has been synonymous with gaming venue loyalty systems, with over 350 venues utilising our loyalty and marketing products and solutions.
MAX is developing a jurisdictional agnostic loyalty platform that is currently making headway into new Australian states with a global vision firmly in sight.
MAX currently offers our customers in New South Wales the largest gaming machine jackpots outside of the casino operators.
We hold an exclusive Statewide Link® licence that allows us to provide mystery machine linked jackpot pools, such as a “win up to $125,000” on multi-terminal machines. We also work in partnership with game manufacturers to produce exclusive product specific jackpots, such as IGT MegaBucks®, with a prize pool starting at $250,000.
MAX currently provides certain jurisdictions with cashless gaming solutions, and for many years has been the market leader in Queensland with our card based cashless gaming technology.
We also operate secure TITO (Ticket in Ticket out) cashless gaming technology. We currently integrate with a number of 3rd party suppliers – to provide secure payment methods through cashier and CRT products.
We integrate with premium 3rd party providers and source the best hardware solutions for our customers, affording them the ability to operate our software and product integrations throughout their venue.
We strive to keep hardware affordable for any venue, no matter what size, and give our customers piece of mind with included servicing through our MAXtech teams.
MAX operates an Australian based helpdesk with over 20 operational staff.
Onsite assistance is carried out by our experienced MAXtech service teams. They operate 24/7 across our national client base.